fg111 Terms & Conditions
These Terms & Conditions govern your use of the fg111 platform. By registering an account and using fg111 services, you confirm that you have read, understood, and agreed to all terms set out below.
1Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and fg111 ("the Company", "we", "us", "our") governing your access to and use of the fg111 website, mobile platform, games, betting markets, and all associated services (collectively, "the Service"). By creating an account, making a deposit, or placing a bet on fg111, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not agree to these Terms, you must not use the fg111 Service.
These Terms are available at all times on the fg111 website. fg111 reserves the right to amend these Terms at any time. Continued use of the Service after any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review the Terms periodically. The version currently published on this page is the operative version and supersedes all prior versions.
2Eligibility Requirements
To register and use the fg111 Service, you must meet all of the following eligibility requirements at all times:
- Age: You must be at least 21 years of age. fg111 operates a strict 21+ policy and conducts age verification on all accounts. Providing false information about your age constitutes a material breach of these Terms and will result in immediate account closure and forfeiture of any balance.
- Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to your jurisdiction. Persons who lack legal capacity — including those under legal guardianship — may not use the fg111 Service.
- Single account: You are permitted to hold only one registered account on fg111 at any time. Duplicate accounts — whether opened in the same name, with the same mobile number, from the same device, or from the same IP address — are prohibited and will be closed.
- Own account: You must register and use fg111 solely on your own behalf. Opening or using an account on behalf of a third party — including family members — is prohibited.
- Self-exclusion status: If you have voluntarily self-excluded from fg111 or any other gambling platform, you must not attempt to register a new account. fg111 co-operates with responsible gaming self-exclusion schemes and will close accounts opened in breach of an active self-exclusion.
3Account Registration and Security
To access the fg111 Service, you must complete the registration process and create an account. You agree to provide accurate, complete, and current information during registration and to update that information promptly if it changes. The following account rules apply at all times:
- You are solely responsible for maintaining the confidentiality of your username and password. You must not share your fg111 login credentials with any other person under any circumstances.
- All activity conducted on your fg111 account — including bets placed, deposits made, and withdrawals requested — is your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, you must notify fg111 support immediately.
- You must use a strong, unique password for your fg111 account and must not use the same password on other services. fg111 recommends enabling two-factor authentication (2FA) from account settings.
- fg111 will never contact you to ask for your password or one-time verification code. Any communication purportedly from fg111 requesting your credentials should be treated as fraudulent and reported to fg111 support.
- fg111 reserves the right to close any account at any time, with or without prior notice, where it has reasonable grounds to believe that the Terms have been breached, that fraudulent activity has occurred, or that continued operation of the account poses a risk to the integrity of the platform.
Players are responsible for ensuring the security of the device they use to access fg111. fg111 accepts no liability for losses arising from unauthorised access to an account where that access resulted from a failure by the player to maintain adequate device or account security.
4Deposits and Withdrawals
fg111 accepts deposits and processes withdrawals in Bangladeshi Taka (BDT) through locally integrated payment methods. The following terms govern all financial transactions on the fg111 platform:
- Minimum deposit: ৳200. Minimum withdrawal: ৳500. These limits are subject to change; current limits are displayed on the deposit and withdrawal pages within the fg111 account area.
- Withdrawals will only be processed to the same payment method used for the most recent deposit, subject to technical feasibility. This is a standard anti-money-laundering (AML) control.
- All deposits are credited to your fg111 balance immediately upon confirmed receipt from the payment provider. fg111 is not responsible for delays caused by third-party payment services including bKash, Nagad, Rocket, Upay, or banking institutions.
- Withdrawal requests are subject to identity verification. fg111 may require you to submit proof of identity and proof of the payment method before a withdrawal is processed, consistent with KYC obligations.
- fg111 reserves the right to delay or decline a withdrawal request pending the outcome of an investigation into potential fraud, bonus abuse, or Terms violation. Players will be notified of any hold placed on a withdrawal request.
Deposits made to fg111 are used solely for gambling purposes on the platform. fg111 does not pay interest on deposited funds. Players should not treat their fg111 account balance as a savings or investment vehicle.
5Bonuses and Promotions
fg111 offers bonuses and promotional offers to registered players from time to time. All bonuses are subject to the following general terms, in addition to any specific terms attached to a particular offer:
- Wagering requirements apply to all bonuses unless explicitly stated otherwise. The wagering requirement for a bonus specifies how many times the bonus amount (or bonus plus deposit, depending on the offer) must be wagered before any winnings generated from bonus funds can be withdrawn.
- Bonuses must be claimed and used within the validity period stated in the specific offer terms. Expired bonuses are forfeited automatically and cannot be reinstated.
- Only one bonus may be active on an account at any time unless the specific offer terms state otherwise. Players must complete or forfeit an active bonus before claiming a new one.
- fg111 reserves the right to void any bonus and any winnings derived from it if it reasonably determines that a player has engaged in bonus abuse, including creating multiple accounts to claim the same bonus, colluding with other players, using automated software to exploit bonus terms, or any other form of abuse.
- Free spins awarded as part of a promotion are credited to the specific game(s) identified in the offer terms. Free spin winnings are subject to the wagering requirement stated in the applicable offer.
fg111 reserves the right to modify, suspend, or terminate any promotion or bonus scheme at any time. Where a promotion is modified or terminated while a player has an active bonus, fg111 will honour the terms applicable to the bonus as it stood at the time it was awarded, unless the modification was necessitated by a technical error, a legal requirement, or evidence of systematic abuse.
6Responsible Gaming
fg111 is committed to promoting responsible gaming among its player base. Gambling is a form of entertainment and should be enjoyed as such. The following responsible gaming provisions are in effect at all times:
- Every registered player has access to deposit limits (daily, weekly, monthly), loss limits, session time limits, cool-off periods, and self-exclusion directly from their account settings. These tools are provided free of charge.
- Self-exclusion requests are processed within 24 hours of submission. During a self-exclusion period, the affected account will be suspended and the player will not be able to log in, deposit, or place bets. Self-exclusion is available for periods of 1 month, 3 months, 6 months, 1 year, or permanently.
- fg111 operates a strict 21+ age verification policy. All accounts are subject to age verification at registration and at any subsequent point fg111 deems appropriate. Accounts found to belong to persons under 21 will be closed immediately and any balance forfeited.
- If you feel that your gambling is becoming a problem, fg111 encourages you to use the responsible gaming tools in your account settings, contact fg111 support, or seek help from an independent support organisation. Gambling should never be used as a means to resolve financial difficulties.
7Prohibited Activities
The following activities are strictly prohibited on the fg111 platform. Breach of any of these prohibitions constitutes a material breach of these Terms and may result in account closure, forfeiture of balance, and reporting to relevant authorities:
- Money laundering: Using fg111 deposits and withdrawals as a mechanism to launder proceeds of crime is prohibited. fg111 is required to report suspicious transactions to relevant authorities and cooperates fully with law enforcement agencies.
- Fraud: Any attempt to defraud fg111 or other players — including chargeback fraud, payment reversal fraud, false identity registration, or exploitation of platform errors — is prohibited and will be prosecuted.
- Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market — including chip dumping in poker-style games or co-ordinated arbitrage betting — is prohibited.
- Automated software: Using bots, scripts, artificial intelligence tools, or any other automated software to interact with the fg111 platform — including automated betting, automated bonus claiming, or automated account creation — is prohibited.
- Minors: Allowing any person under the age of 21 to access your fg111 account or use your login credentials to gamble is prohibited. Players are responsible for securing their account against access by minors.
- Platform abuse: Exploiting software bugs, errors in odds or game outcomes, or any other technical vulnerability for financial gain is prohibited. Players who discover a platform error must report it to fg111 support immediately and must not exploit it. Any winnings generated from a known platform error will be voided.
fg111 employs automated monitoring systems and manual review processes to detect prohibited activities. Where prohibited activity is detected, fg111 may freeze the affected account without prior notice, pending investigation. Players whose accounts are frozen for investigation will be notified by support and given a reasonable opportunity to respond before any final decision is taken on the account.
8Intellectual Property
All content on the fg111 platform — including but not limited to the fg111 brand name and logo, website design and layout, software, text, graphics, images, audio, and video — is the property of fg111 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the fg111 Service for personal, non-commercial gambling purposes only. This licence does not permit you to copy, reproduce, modify, distribute, publish, display, perform, or transmit any content from the fg111 platform without prior written authorisation from fg111.
The game content displayed on fg111 — including slot games, live casino games, crash games, and sports betting interfaces — is provided under licence from third-party game studios and providers. All intellectual property rights in that game content belong to the respective providers. Use of fg111 does not grant you any rights in any third-party game content.
9Limitation of Liability
To the fullest extent permitted by applicable law, fg111's liability to you in connection with the Service is limited as follows:
- fg111 does not guarantee uninterrupted, error-free, or continuous availability of the Service. Scheduled and unscheduled maintenance, technical failures, and events outside fg111's control may cause the Service to be temporarily unavailable.
- fg111 is not liable for any loss of winnings or profits arising from service interruptions, technical errors, or platform downtime, except where such loss was caused directly by fg111's gross negligence or wilful misconduct.
- fg111 is not liable for losses incurred as a result of the player's own gambling decisions, including losses arising from bets placed in error, bets placed under the influence of alcohol or other substances, or bets placed in circumstances where the player was not in full control of their decision-making.
- Where fg111 is found liable to a player, the maximum aggregate liability of fg111 to that player in respect of any single incident or series of related incidents shall not exceed the total amount deposited by that player in the 30 days preceding the incident.
10Privacy and Data Protection
fg111 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at fg111.bet/privacy-policy. The Privacy Policy forms part of these Terms and Conditions. By accepting these Terms, you also accept the Privacy Policy in its entirety. You are encouraged to read the Privacy Policy carefully before registering an account.
fg111 uses personal data collected during registration and account use for the purposes of account management, age and identity verification, fraud prevention, responsible gaming interventions, customer support, and — where you have consented — marketing communications. fg111 does not sell player data to third parties. Full details of how your data is used, retained, and protected are set out in the Privacy Policy.
11Amendments to These Terms
fg111 reserves the right to amend these Terms and Conditions at any time. When material changes are made, fg111 will notify registered players by email or by displaying a notification on the platform. The revised Terms will take effect on the date specified in the notification, or — if no date is specified — immediately upon publication.
Your continued use of the fg111 Service after the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not agree to the amended Terms, you must cease using the Service and may request closure of your account by contacting fg111 support. The version of the Terms currently displayed on this page is always the operative version.
12Governing Law and Dispute Resolution
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and fg111, we encourage you to contact fg111 support in the first instance. fg111 aims to resolve all player complaints within 10 business days of receipt. If a complaint cannot be resolved through the support process, you may escalate it in writing to the fg111 complaints team via the contact email provided on the platform.
13Contact Information
If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact fg111 for any other reason, please reach our support team. All queries are handled in English and are responded to within Bangladesh Standard Time (BST, UTC+6) business hours. Response times may vary during peak periods.
Contact email: [email protected] (plain text — not a clickable link). Please include your registered username and a clear description of your query or complaint in all correspondence. fg111 does not provide telephone support.
Read, Understood — Ready to Play?
Now that you've reviewed the fg111 Terms & Conditions, head to the casino, check the FAQ for quick answers, or learn about our responsible gaming tools.